

Sorry.If I'm not mistaken, the drive only came with a 1-year warranty, and I bought it three years ago. If it has no warranty left (warranties vary some are 1 yr, some 3, and a few are 5) then you will need to buy a new hard drive. I have not heard of any "permanent" fix for a bad hard drive. Save it somewhere: the 'cloud', flash drive, another hard drive.That noise you hear is the drive starting to die and the test confirmed it. In my experience, anytime one of WD's or Seagate's hard drives fail their test it is failing or about to, and needs replacement. I can't help you with the HDDScan, but you DO need to call WD if that HD is still under warranty.
